When owners decline Turo’s insurance coverage, they are considered a Commercial Host. And the average host makes $545/month on Turo. PROVINCETOWN, TRURO AND WELLFLEET: Obituaries 2020. If you’re interested in learning more about Turo’s insurance policy, you can read through it here. This is a big difference between standard car rental companies and renting a car with Turo. I couldnt get a manager on the phone regardless of asking to escalate to that level multiple times with multiple people. Geoarbitrage: Can it Actually Help You Retire Sooner? This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective. They town the van due to a gas leak. 4 days! THIS IS THE MOST REDICULUS THING I HAVE NEVER HEARDS. I've already recommended this app to anyone who will listen. They talk a good story and I was getting decent income from renting my car on their site, BUT when a renter wrecked my car they have weaseled out of paying my claim . Book Hotel Es Turo, Colonia de Sant Jordi on Tripadvisor: See traveller reviews, 8 candid photos, and great deals for Hotel Es Turo, ranked #4 of 5 B&Bs / inns in … I would be more willing to work within these trade-offs if the price differential was huge…but for everyday, regular cars, it seemed like you were only saving $5-10/day. and connect confidently with companies that deserve their business. Brand new 2020 BMW M8 convertible!! You’ll be paid for your first trip up to 72 hours after the trip ends. How Blogging Helped My Wife Retire Before 30, Why Early Retirement Isn’t My Goal (and Shouldn’t Be Yours Either), 50/30/20 Budgeting Rule: What It Is & How It Works, 12 Free Budget Templates to Get Your Money Under Control. Turo is great until there is an issue, then you get completely screwed. HORRIBLE. Then after 2 days later , they generated a fake estimate from non local area with wrong milage and number of the car. When it comes to Turo’s insurance, owners can either use Turo’s policies or decline coverage to be eligible for a commercial, third-party insurance policy. Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorney’s office. Zero accountability, 100% abuse of sensitive information and in the end I couldn't even use the app, book a car when i needed one, or spend my money with the company. E-turo, Manila, Philippines. They are truly pricing many Turo Hosts completely out of the market, and any who survive will suffer worn out cars within just a couple of years, while paying on a loan for 4, 5, or even 6 years. 6) The owner of the car purchased premium insurance and I purchased their standard insurance. The number of Tesla listings on Turo has exploded from just 67 in 2014 to a whopping 10,485 (so far) in 2020, the company said. Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. Third customer gets into a accident and I had the top tier 60 plan. 2) The owner of the vehicle messaged me after the car was returned and said that I could pay the $340 to get it fixed or try to go through Turo's claims process, although he cautioned against this as he knew of people being held liable for the $500 deductible from previous incidents and said they charge for administration fees without detailing those. Best Student Loan Success Stories – These People Paid Off $600,000 of Student Loan Debt! I need a refund. Check out what 6,010 people have written so far, and share your own experience. Answer 1 of 144: HI, Im looking to get a Ford Mustang for my upcoming road trip and I have found that, all car rental companies mostly charge around 100-120$ per day for Mustang. Voice your opinion today and hear what 8021 customers have already said. All bed linens and a bath towel are included in the … Be careful! We were trying to help someone during the pandemic by renting their car but in return received a nightmare. The only way to escape that charge is to fork over 35% to Turo. Apparently the only way to get these charges dropped is to go to small claims court. We were disappointed with this fee because the we received the car, it was dirty. Will never use this service again. Rather than renting a car from a big rental company, people can rent cars from individuals. And you're completely stuck because you have car payments on your whole fleet. I'm VERY interested to know why as I have been driving for more than 10 years with zero accident. Do you agree with Turo’s star rating? In addition to rental fees, buyers may be charged fees for additional miles, parking tickets and cleaning fees. Turo appraises the damages and sends me $93! All was smoothly and convenient. Commentdocument.getElementById("comment").setAttribute( "id", "aef1d8f8eda830f602998965fcbdb377" );document.getElementById("a934374d2f").setAttribute( "id", "comment" ); © Copyright 2021 Millennial Money Man. Honestly I’m not comfortable nor confident in using the application anymore. here is the message I just received: So, let’s find out what turbo motor is in the Turbo. Enthusiasts longing for the lusty V8 rumble and supercharged 6.2-liter, 640+ horsepower punch of last year’s CTS-V will have to wait for the 2021 CT5-V Blackwing, due out later in the model year. The owner of the car got extra money, this company is demanding extra money just because I was stuck in traffic. Turo projects to reach a record $153 million in sales for 2020, according to The Journal. It was until the end when I was an hour late returning the car because I got caught in construction traffic. Do you agree with Turo’s 4-star rating? The Turo calculator, or Carculator, will give you an estimate of what you can earn per day for your car. I have had rental cars with this problem and they have never tried to charge me for a replacement windshield. I got a rock chip in a windshield and the $25 a day "insurance" or "protection" plan did not cover it. My drivers license as I was the driver. Share review. BE VERY AWARE AND RUN! Turo does not offer cars in New York. I cancelled my account with turo and have gone elsewhere and I suggest all who read this do the same. However, keep in mind that service is not available in New York or to potential customers under age 21, and people under age 25 must pay extra fees while renting. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. Turo keeps the remainder of the rental cost for insurance, roadside assistance, and customer support. The reservation was very smooth. We spend much more money and a horrible experience. I was able to find one and have it delivered to me! Postmates vs Doordash – Best Side Hustle & Pay for Drivers? If you insist that this charge is valid, and tell me you would like to explain the charges, then please do explain them fully. If someone totals my car does Turo you give me less than the amount owed because my tire had minimal wear or because my hood had a previous ding. Turo isn’t going to be for everyone, and that’s totally fine. To make your car more attractive to renters, you can set weekly and monthly discounts, and you can even accept custom price requests, especially if you find a loyal renter. I really like this business model! "Again, to reiterate this to the point of exhaustion, I am asking for a concrete (PDF), detailed version of your legal language concerning this [wear and tear policy regarding windshields] and a copy of the administrative report from this claim detailing how the admin charges were calculated. No issues. Save 90%. You can use it to offset the cost of your car payment, save up for a new car, put in an emergency fund, pay off debt, etc. Turo, Santo Domingo: See 77 unbiased reviews of Turo, rated 4.5 of 5 on Tripadvisor and ranked #40 of 768 restaurants in Santo Domingo. Do I have to pay taxes on my Turo earnings? Car turned out to be a disaster. I then receive a call from Turo advising that damage claims need to be reported within 24 hours. Turo’s motto is that they want to “let your car work for you.”. * Violation of Turo’s [Terms of Service] We felt bad addressing this with Turo and the owner and since we are in a pandemic, we decided to just hand clean the car ourselves. From there, the plans differ in host deductible, cost, and other amenities. Claude A was a great host and very flexible. we make sure we’re getting it right. To cater to individual preferences, the company offers over 800 different car models to choose from. You can either decline additional insurance or purchase the Basic or Premium option, each with varying physical damage and liability protection. It was a pleasure renting Adam’s Explorer. If you do need to cancel and it’s more than 24 hours before the start of a trip, Turo will deduct a $25 fee from your next payment. Their customer representatives are ridiculous. So great! They also take a cut of EVERYTHING except tolls - that must be illegal. Turo says Automatic Pricing will boost your earnings by adjusting the price to match demand. 2 Reviews . Oh well, something to look out for next time. And keeping your car clean for guests is obviously important, too. My only complaint is that when booking the vehicle months in advance it was supposed to be for pick up/drop off at the airport...I messaged the owner days before to let him know the flight changed by 30 min and he informed me that I made reservations before they changed it to an extra $120 for airport drop off? Thank you for your patience as The company launched nationally in March of 2012 and is currently available in over 4,500 cities and over 300 airports throughout the United States. Additionally, each renter must show the car owner his or her driver's license, which does have personal information that people may not feel comfortable sharing with a random person. My first experience was terrible, paid $698 for a different car then the one advertised. 10:00 am Timed-Entry Visit to New Bedford... 1 Review . Turo Verification Team. Typically, I just have to inform the insurance company in advance and give them the car information. Awesome customer service & host communication. Nathan was great!. Turo is supported by top-tier investors, including August Capital, Google Ventures, Shasta Ventures, Canaan Partners, and Trinity Ventures. I did everything that was needed of me from Turo to clear my account to be able to book again with them. Is Turo right for you? He answered all my questions right away and made it super easy for me!. I'll never use turo again because of their undisclosed, greedy, money-,making tricks again. With Turo, there are private and commercial hosts. 3) I contacted their customer service line before submitting a claim and spoke to someone who assured me it would be covered so I should go ahead with their claims process (I have the call reference # if they wanted to check). Submitting a claim through Turo has been a horrible process as well as I have just been getting the runaround from there support who claims that there is little they can do for us. SUBSCRIBE NOW. Yep! Provincetown Scavenger Hunt: The Crown Jewel... from $12.31. * Risk flags triggered by Turo’s internal system The customer service rep told me I was an hour late for the return and I should have extended the trip through the app. Since Turo does not own the cars, rules and regulations are inconsistent. My own insurance covers me when I rent a car. She has been editing and writing professionally for personal finance websites since 2015. This obviously does not mention windshields but the damage caused by a rock flying up during driving is well below the 3 inch diameter. When trying to connect with Turo customer service, all they did was give us the run around via email and different chats. One thing that is different about the Turo experience is that guests are expected to care for the car as if it were their own. My trip wouldn’t have been cancelled if it weren’t for the host’s lack of proper customer service. First and last time. I was charged for a vehicle I didn't get to use due to the owner cancelling. If you agree to the request, you meet your guest a predetermined location, check their license, do a walk around, make a note of fuel and mileage, and hand off the keys. Recent recommendations regarding this business are as follows: "Hitchhike", "Stay away! A Host could rent out a car at 200 miles/day included - since there's no other limits - and accrue an astonishing 73,000 miles on a car in a single year, without collecting one penny in mileage charges. 2020 Porsche Taycan first drive review: Breakthrough Porsche's first modern foray into EVs has arrived. Not Even Sure how Turo verifies licenses, keep getting renters who live in my state with way out of state licenses with just questionable aspects that appear fake. I worked with Mike and Melissa in the Boulder, CO area and I found them to be friendly, caring and professional. During these periods, your car won’t show up in listings. Read more at How to Make More Money: A Total Beginner’s Guide for 2020. Write a review. Unfortunately, after reviewing your information, we have confirmed the decision to restrict your account. According to TURO’s cancellation policy, I was refunded in the form of travel credit 50% of my trip. Some owners will even deliver the car right to the renter. Save 90%. Just don’t encounter any problems with them because it will never get fix. You’ll need to describe your vehicle and take high-quality photos showing its features. She’s seen both ends of the financial spectrum, from trust funds to a paycheck to paycheck lifestyle, and uses that experience to empathize and connect with a wide range of readers. Turo never answer my calls after that and after 20 days someone from the claim department called me to tell me they will not cover my vehicle. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Turo Reviews 8,021 • Excellent . We were given an extremely unsafe vehicle from Turo. I didn't know I had to extended the trip while I was enroute and when the owner told me to do that while I was driving I called immediately to extend. I keep getting told that my case was recommended to their special team and someone from that department would get in touch with me via email and nobody has for the last 4 weeks. Availability of cars where the biggest problem. And I'll maybe get $120 because the idiot who did the claim said it would take 4 days to fix! The Anne Hutchinson Tour of Provincetown. I believe they think I will give up and pay out of frustration, not because they will detail why I am being charged what I am being charged. Nothing major just a cracked tail light and A small dent in the bumper, mind you my car is a brand new 2019 vehicle. 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