It also analyzes reviews to verify trustworthiness. There was an error retrieving your Wish Lists. Ships from and sold by Amazon.com. As an experienced Operational Excellence practitioner, I find the content highly useful and very applicable as reference material in day to day activities. No. 344 Pages, Request permission to reuse content from this site, Preface Journey to Operational Excellence xvii, 1 Operational Excellence—The Imperative 7, Definitions from Leading Global Enterprises 8, A Simpler Definition for Operational Excellence 9, Operational Excellence Embraces Everyone in an Enterprise 9, Operational Excellence Improves Efficiency 10, Changes in the Business/Mission Environment 15, Maintenance Within an Operating Enterprise 17, Working Level Improvement Action Teams 20, Operational Excellence Improvement Initiatives 21, Effectiveness and Value Throughout the Enterprise 22, Success—Greater Than the Sum of the Parts 25, 2 Application of Operational Excellence 29, Operational Excellence—A Program Equivalent to Safety 41, Eight Elements of the Operational Excellence Program 48, Implementing the Operational Excellence Program 52, Improved Production/Mission Operational Effectiveness 53, Greater Predictability—Reduced Variation 54, 4 The Operational Excellence Program—Overview 57, Use of Proven Practices Processes and Technology 61, The Operational Excellence DIPICI Process 65, Considerations for Commencing with a Pilot 79, Value Imperative for Operational Excellence 85, Selecting Financial Measures of Performance 87, Value Within Operations and Maintenance 93, Leveraging Mission/Conversion Effectiveness 95, 6 The Essential Evolution to Real-Time Business Operational Excellence 99, Necessity for Real-Time Operational Excellence 101, Integrated Business and Operations System 102, Developing Real-Time Business-Driven Operational Excellence 105, Define Overall Enterprise Business Strategy 116, Translate Business/Mission Objectives into Program Requirements 116, Select Appoint and Empower Operational Leaders 116, Appoint Operational Excellence Program Leader/Champion 119, Summarized Duties and Responsibilities 123, 8 Safety and Human Performance Excellence 127, 9 Define the Program and Program Objectives 135, Organization: Management Control and Administrative Systems 144, Appoint Working-Level Leaders—Champions 150, Roll Out Operational Excellence Program 155, Clear Acknowledgement that Sustainable Progress Requires Time 155, Organizational Requirements for Successful Operational Excellence 158, Necessity for Improvement Requirements and Overall Objectives 159, Establish the Basis for Organizational Improvement 161, Initiating Organizational Improvement 163, Identify Potential Structural and Organizational Improvements 164, Move the Organization from Management Control to Team Partnership 164, Achieving Individual and Organizational Success 165, Necessity for Effective Communications 169, 11 Conduct Initial Training Workshops 179, Establish Team Training Facilitation and Review Process 180, 12 Identify and Value Prioritize Opportunities for Improvement 185, Primary Detractors from Business/Mission Effectiveness 188, Identifying Specific Potential Improvements 191, Quantify and Prioritize Opportunities—In Business Terms 193, Identify Below-Average Performance and Performers 195, Conformance to Business/Mission Objectives 196, Methods for Identifying Opportunities 197, Analyze to Determine Highest Potential Value Opportunities 207, Identify Value Potential Probability of Success 208, Construct Priority List for Improvement 210, 13 Process Reliability Techniques Help Make More Money 213, First Compared to Fourth Quartile Performance 224, 14 Plan Opportunities for Improvement 229, Validate Value Delivered: Contribution to Enterprise Business/Mission Objectives 234, Confirm Priority to Assure Greatest Return 235, Select Set of Improvement Opportunities for Detailed Plan Development 235, Compensate for Inadequate or Incomplete Information 236, Develop Detailed Improvement Action Plans for Highest Value, Estimate Probability of Success: Potential Risk and Barriers 239, Validate Contribution of Planned Results—Benefit/Cost—to Program and Enterprise Business/Mission Objectives 240, Develop Continuous Improvement and Sustaining Plans 241, Finalize and Submit Improvement Action Plans for Approval 243, 15 Measures of Performance—Metrics and KPIs 247, Establish Magnitude of Value/Opportunity 257, Hierarchy of Operational Excellence Metrics 259, 16 Implement—Improvement Action Plans 269, Establish Internal Oversight and Monitoring 275, Identify Operating/Functional Unit and Requirements 282, Identify the Specific Program Program Element and Procedure to be Assessed 282, Select a Qualified Assessment Team and Team Leader 282, Site Appoints Host and Establishes Timing Commencement and Completion 282, Conclusion Summary Recommendations and Site Wrap Up 292, Executive Summary: Key Findings and Recommendations 292, Actions Required from Assessed Operating Unit 294, Formal and Informal Employee Satisfaction Surveys 294, Confirm Results and Contribution to Enterprise Value and Strategy 300, Continue Checking Until Confident that Improvement is Fully Sustained 301, 19 Improve—Institutionalize and Sustain Gains 303, Continue Follow-Up: Adjust/Refine Improve and Extend Improvement, Expand and Increase Ownership Responsibility Accountability and, Communicate and Publicize Progress and Results 306. Operational Excellence: Journey to Creating Sustainable Value. ISBN: 978-1-118-61801-1 This Operational Excellence Handbook contains 70 chapters orga- nized in five sections describing strategy, culture, methodologies, project management, and tools that are helpful to create immediate and sustainable value for your organization. • Directs how a company can achieve greatly improved operating performance, results and value, • Defines detailed processes and procedures that utilize familiar, mandatory requirements for safety, health and environmental excellence to achieve operations performance excellence, • Details program development from concept to sustainability satisfying knowledge requirements of all levels in the organization, • Develops methodology for defining program objectives; developing improvement strategy; identifying and prioritizing improvement opportunities; implementing improvement plans; and monitoring, refining and sustaining results. Operational Excellence Embraces Everyone in an Enterprise 9. Operational Excellence is increasingly being embraced by organizations committed to achieving best results in their field and to gain and sustain safety and operational performance. Included are those with programs already in place seeking to refine their knowledge to people who have only heard the term and want to learn how it might be applied. The content is clear, comprehensive, with well-defined basics to help with understanding and alignment. Many are dry and difficult to read. Reviewed in the United States on February 15, 2017. Operational Excellence is increasingly being embraced by organizations committed to achieving best results in their field and to gain and sustain safety and operational performance. Efficiency and Effectiveness 10. Operational excellence is a mindset that embraces certain principles and tools to create sustainable improvement within an organization. CHAPTER 3FOUNDATION PRINCIPLES Operational Excellence has been defined as a management system—in reality, it is much, much more. He has been a strong, visible advocate for the development and implementation of business, technical, and operating strategies for Operational Excellence, Physical Asset Management, Reliability and Maintenance improvement. Please try again. An Accessible, High-Concept Plan for Improvement that Every Executive Should Read! Or to put it more simply, operational excellence is achieved when every member of an organization can see the flow of value to the customer. Included are those with programs already in place seeking to refine their knowledge to people who have only heard the term and want to learn how it might be applied. Top subscription boxes – right to your door, Operational Excellence Handbook: A Must Have for Those Embarking On a Journey of Transformation and…, © 1996-2020, Amazon.com, Inc. or its affiliates. It covers the areas in which operating enterprises must achieve highest performance to gain maximum efficiency, effectiveness, value and results. Operational Excellence: Journey to Create Sustainable Value Doc. Create value for the customer. Roadmap to Operational Excellence 14. ISBN-10: 1118618017 ISBN-13: 9781118618011 Pub. He has been a strong, visible advocate for the development and implementation of business, technical, and operating strategies for Operational Excellence, Physical Asset Management, Reliability and Maintenance improvement. Looks like you are currently in Slovakia but have requested a page in the United States site. This book to me was difficult to read. Each chapter is a lesson on its own, step by step and gradual learning pace. To get the free app, enter your mobile phone number. EXCELLENCE Journey to Creating Sustainable Value JOHN S. MITCHELL. This chapter discusses the Operational Excellence concepts, principles, values, and requirements. Sustainable implementation requires … Read an excerpt of this book! Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free. An outstanding book of great value to practitioners, Reviewed in the United States on August 5, 2015. Operational Excellence is increasingly being embraced by organizations committed to achieving best results in their field and to gain and sustain safety and operational performance. Add to Wishlist. A Familiar Program 11. Operational Excellence: Journey to Creating Sustainable Value. Download Product Flyer is to download PDF in new tab. In semi retirement he provides mentoring and coaching for organizations committed to improving the effectiveness and productivity of their operations. This shopping feature will continue to load items when the Enter key is pressed. Description About Book Operational Excellence – Journey To Creating Sustainable Value From Amazon Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value It makes a valuable contribution to the Operational Excellence field of discipline. If I could only read one book on this subject, this is the book, Reviewed in the United States on November 28, 2015. Write a review. It is written in a concise manner to assist the reader to understand the subject and provides clear illustrations and examples. Reviewed in the United States on April 1, 2016. This si the book to keep on your desk and reach for if you are on the quest for excellence within the asset intensive industries. Reviewed in the United States on August 4, 2015. For both groups, and all in between, Operational Excellence provides essential organizing and implementing information to gain maximum value and success in today’s intense operating environment. Author: John S. Mitchell Genre: Operational Excellence. John Mitchell has held a wide range of executive, managerial and technical positions over the course of his 40 year professional career. He has delivered numerous presentations and workshops throughout the world stressing the necessity, financial and business benefits of optimizing organizational culture and work processes. Download Product Flyer is to download PDF in new tab. One of the best books in the topic. On Mitchell's account, "Operational Excellence" integrates excellence in Asset Performance, Support Performance, and Operating Performance such that "islands of competency" run by "jealous kings" (p. 16) get connected and become part of an organic whole that is dedicated to review and analysis of inefficiencies and places of possible improvement. Product Description. Change is tough, but not changing is tougher. He has delivered numerous presentations and workshops throughout the world stressing the necessity, financial and business benefits of optimizing organizational culture and work processes. Please try again. Preface Journey to Operational Excellence xvii Acknowledgments xxi ... Value, 35 JourneyintotheFuture, 36 WhatYouShouldTakeAway, 39 3 Foundation Principles 41 OperationalExcellence—AProgramEquivalenttoSafety, 41 Reliability 14. Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value. Click here for the lowest price! What was said on this OPX was great. These items are shipped from and sold by different sellers. Operational Excellence: Journey to Creating Sustainable Value / Edition 1. by John S. Mitchell | Read Reviews. Operational Excellence: Journey to Creating Sustainable Value Categories: Books , Business and Money , Economics Amazon.com Price: $ 40.46 (as of 01/12/2020 12:13 PST- Details ) “Operational excellence is not just about bottom-line efficiencies and productivity. Download Product Flyer is to download PDF in new tab. All greater than previously possible with function specific initiatives and essential for success in the intense operating environment that exists today and will exist into the future. Operational Excellence describes how the familiar imperatives of safety, health and environmental performance translate into essential organizing and implementing details that will take an operating enterprise to the highest levels of, efficiency, effectiveness and profitability. Operational Excellence addresses and provides valuable information to people within enterprises at various levels of maturity in Operational Excellence. This is a dummy description. It also examines why Operational Excellence is a business and operating imperative, how the program and supporting elements must be mastered, and how Operational Excellence is implemented to … From there it details the process and procedures to develop, implement, refine and sustain an Operational Excellence program that successfully gains maximum results and benefits. Download Product Flyer is to download PDF in new tab. For both groups, and all in between, Operational Excellence provides essential organizing and implementing information to gain maximum value and success in today’s intense operating environment. A Simpler Definition for Operational Excellence 9. Copyright © 2000-document.write(new Date().getFullYear()) by John Wiley & Sons, Inc., or related companies. The book begins with a clear definition of Operational Excellence, principles and objectives. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. Integrate sustainability into the vision, strategy and objectives. It includes organizational leadership, structure and working culture imperatives. CHAPTER 2APPLICATION OF OPERATIONAL EXCELLENCE Operating enterprises capable of gaining full benefits from Operational Excellence are many and varied. 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