Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. Get a more complete picture of your health with the Fitbit aria air smart scale. 07:55 Join an existing conversation, or start a new thread to ask your question. While pressing the button, reinsert the batteries. Thank you. Rather, you need to perform a factory reset through the Fitbit app. Oh well. I have tried all the fixes including factory reset with no success. Is there a particular reason why you want to do one? Tap People Using This Scale > Invite More People. I do not dispute that it doesn't work. After "ALT" and a white screen flash, let go of the button and hold it down again. tried them both step by step. After a factory reset you must set up your tracker again. I recently switched over to a Netgear Orbimesh WiFi system. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Press and hold the button or buttons on your tracker for 5 seconds. Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Up to 8 users can link their Fitbit accounts to your Fitbit Aria or Fitbit Aria 2. iPhones and iPads Tap the Today tab , and tap your profile picture. I got a Fitbit Aria scale for Xmas. Tap Remove From Scale. Unplug your tracker from the charging cable. ‎04-05-2020 Enter a name for your scale and your initials. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. To restart your tracker without deleting any data, follow the instructions in Charge & Charge HR. And the Aria Air is a product that makes sense and feels like something Fitbit should have done years ago. I've managed to do this with my previous trackers. Unlike other Fitbit models, such as the Charge HR or Charge 3, there's no hardware button you can press to reset the device. I would go into your phone's bluetooth settings and delete any connection to the Charge 2 - it could be that if your phone was still connected then it was blocking connection to your family member's phone. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. Wait about seven to nine more seconds after removing the charging cable. Click the pink Get Started button in order to begin the setup process. Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Remove the pebble from the band and insert it into the charging cable. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. I have tried to set it up on my family members new account as well as my mother's Fitbit account - it will not set up. Could setting up the scales have caused the Versa heart rate monitor to go flakey? This is my second Fitbit & wear it all the time. Press the small button directly above the battery slots. To erase Aria 2: Remove the batteries. To turn your tracker back on, press the button or attach the charging cable (make sure to plug in the other end of the cable). Release the button. For instructions, see. Only follow these steps at the direction of Fitbit Customer Support. Tap People Using This Scale. 1. Connect to the scale Wi-Fi. Like the person above, I would also like to try & do a full reset so I can give my old fitbit to my father in law. Wait 10 seconds, then reinsert them. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. To erase Aria: Remove the batteries. Fitbit factory reset. This means the pebble has restarted. Release the button. Lazy coders, product developers and marketing. The tracker vibrates each time you press the button. The button is on the end of the charging cable that is plugged into your computer. Get started. Re-connect to your home network. Remove your tracker from the charging cable and press its button until the screen turns on. Disconnect your tracker from the charging cable. Press and hold the button to restart your tracker: Charge 2—press and hold the button on your tracker for 4 seconds. I love the data it gives me to keep on track. Note: The prices above reflect the retailer’s listed prices at the time of publication. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted. Only follow these steps at the direction of Fitbit Customer Support. - last edited on This easy to use smart scale displays your weight and synchronizes it to the Fitbit app where you can view your BMI, track your trends over time and see how things like activity and nutrition affects your goals. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim. To reset your Fitbit Alta, you'll need to repeatedly press a button on your charger. Fitbit Ionic. If your Charge series tracker is unresponsive: . A few seconds after the third press, all the lights will flash simultaneously. Press and hold the button for approximately two seconds and without letting go of the button: Remove the charging cable from your tracker. For Aria and Aria 2, their weigh-ins are also labeled as "Guest" on the scale. Clip the other end of the charging cable to the port on the back of the tracker. Open the battery door using the battery door tool and remove the battery. If Flex 2 still doesn't work after a restart, contact Customer Support. MatthewFitbit. ‎09-08-2020 The pins on the charging cable must align with the corresponding pins on the back of the pebble to lock securely in place. If the time on your tracker reads 0:00, the reset was successful. On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. I have been trying for over a month to factory reset my charge 2 so I can give to a family member. To factory reset your tracker: Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. There is clearly data from the previous owner (maybe nothing personal - but that's not the point). Storage & Transportation 13F - 158°F 25 to 70°C After you feel a vibration, let go of the button and hold it down again. Please contact Fitbit Customer Support if assistance is needed in setting up, using, or maintaining the Aria 2 Smart Scale or to report unexpected operations or events. When you see the Fitbit logo and the tracker vibrates, the tracker restarted. For more information, see How do I add, edit, or delete Fitbit data and activities? Make sure the button on your tracker is aligned with the button opening on the charging cable. Oh well. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. To reconnect your Aria scale: In a web browser, go to fitbit.com/scale/setup/start. I recently purchased a Fitbit Aria. Fitbit … Why can't I transfer this device? Find the button on the charging cable below the tracker compartment. 10:02 However, it sets up easily on mine. 3. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. After you see "ERASE," let go of the button. Your tracker will begin charging. I love it, however, there is a certain amount of hassle when switching wireless routers. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit account, you can delete the weight log. If you need additional help, contact Customer Support. There is no factory reset option for the Charge 2 but that shouldn't be a problem as it gets cleared of data when added to another account. I do not recommend using the hole on the back on the scale to reset it - this can potentially cause other problems. This post was originally published on April 21st, 2018. Place the battery back into the tracker with the "+" side facing up, and close the door. As you say, some fitbit models do have a factory reset option but the Charge 2 doesn't. … Most devices are easy enough to reconnect. Press and hold the button* for 10 seconds until you see the Fitbit logo on the screen, and then release the button. I have found two different videos. Aria 2 may assign your weigh-in to a guest when your measurements are similar to another user and the scale is unsure how to assign the weigh-in. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2021 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info, Won't respond to taps, swipes, or button press. Email: Back; New to Fitbit? Fitbit Inspire/Inspire HR. On the other hand, doing a full factory reset removes all apps, stored data, personal information, and credit/debit cards (for Fitbit Pay-enabled devices). Yes, because the screen recently started constantly scrolling, turned notifications o all by itself and there for killed the battery in a day instead of 5.ive tried the soft reset several times. Thanks. After you see "ERROR," let go of the button and hold it down again. Removing someone from your scale doesn't delete their Fitbit account. I want to delete all my personal information from my charge HR2 so I can give it to someone else to use. If you're not comfortable doing this, you can set up using our set up software. Set up your tracker as a new device. A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. by Remove the pebble from the charging cable and insert it back into the band. Free shipping on orders $50+ 45 day money back guarantee on devices and accessories. Press it three times within five seconds. There isn't a factory reset option for the Charge 2. I find this well - lame - on the part of fitbit. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. Plug your charging cable into your computer. Essentially, you'll want to take out and reinsert the batteries, and then press firmly on the lower two corners when you see "Tap to change" appear on the display. You’ll know the connection is secure when the pebble vibrates and you see the indicator lights blinking. Open the Settings app and tap About > Reboot Device. Note that Aria Air doesn't store personal data. Tap your scale image. Can this really not be done? Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. People who don't have a Fitbit account linked to your scale can continue to use it, but only their weight is shown. When I tried to connect it I run into the dreaded "NO SYNC" error. Confirm the person you want to invite has a Fitbit account. How to Factory Reset a Fitbit Charge 2 . 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